FAQ
Answers to the questions we hear most often.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available across Pakistan. Your order is confirmed by phone before dispatch.
How long does delivery take?
Orders are dispatched within 1–2 business days and typically arrive within 3–5 business days depending on your city.
What materials do you use?
Each product page lists complete material information provided by the house.
Can I exchange or return a piece?
Please see our Shipping & Returns page for the full policy, or contact us on WhatsApp for help.
Do the pieces come packaged as gifts?
Every order arrives in Aurora packaging suitable for gifting.